Customer Testimonials

Everyone was really nice and job was finished quickly

Great experience working with us to find a vehicle and getting a good payment! Very happy with our new 25 Jeep Rubicon Gladiator!!

My starter went out the day before leaving for Italy, I contacted Mike and he took great care of me and actually got it done for less than quoted and with a no hassle experience being out of the country! Appreciate the great service Mike!!

TOOK MY RAM 1500 IN FOR A BROKE FRONT DRIVE SHAFT AND THEY FIXED IT UNDER WARRNTY NO PROBLEMS. BUT THEN THEY FOUND A BROKE FRONT AXLE WHICH IS ALL SO COVERD UNER WARRANTY THE TRUCK ONLY HAD 23000 MILES OR LESS ON IT, SO YES IT WOULD BE COVERD UNDER WARRANTY, THE SERVICE MANGER SAID I BET MY PAY CHECK IT WOULDNT BE COVERD UNDER WARRANTY BECUASE OF SOME DINTS ON THE SIDE AND SOME MUD, WHERE MUD SHOULD BE WITH OUT MUD FLAPS, AND BASCIALLY REFUSED PUT THE WARRANTY THROUGHT. SO I CALLED RAM CORPORATE AND STELLANTIS WARRNTY COMPANY . BOTH ... Read More

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DealerRater - Apr 24, 2025

TOOK MY RAM 1500 IN FOR A BROKE FRONT DRIVE SHAFT AND THEY FIXED IT UNDER WARRNTY NO PROBLEMS. BUT THEN THEY FOUND A BROKE FRONT AXLE WHICH IS ALL SO COVERD UNER WARRANTY THE TRUCK ONLY HAD 23000 MILES OR LESS ON IT, SO YES IT WOULD BE COVERD UNDER WARRANTY, THE SERVICE MANGER SAID I BET MY PAY CHECK IT WOULDNT BE COVERD UNDER WARRANTY BECUASE OF SOME DINTS ON THE SIDE AND SOME MUD, WHERE MUD SHOULD BE WITH OUT MUD FLAPS, AND BASCIALLY REFUSED PUT THE WARRANTY THROUGHT. SO I CALLED RAM CORPORATE AND STELLANTIS WARRNTY COMPANY . BOTH PLACE SAID THE AXLE IS AND SHOULD BE COVERED UNDER WARRANTY. BOTH PLACE TRIED CALLING YORK DODGE SEVERAL TIMES AND NO ANSWER. SO I HAD TO USE MY INSURANCE TO GET MY TRUCK FIXED. IAM NOT THE ONLY ONE THAT HAS HAD PROBLEMS WITH YORK DODGE! I DONT AND WILL NOT RECOMMEND THEM FOR ANYTHING. AND NO YORK DODGE I DONT NEED TO CALL YOU AND YOU DONT NEED TO CALL ME TO FIX OR DISCUSE ANY PROBLEMS , THAT SHOULD HAVE BEEN FIXED MONTHS AGO. RUN FROM YORK DODGE AND IN ORDER FOR ME TO POST THIS I HAVE TO RATE PEOPLE I DONT KNOW THATS WHY I GAVE THEM 3 STARS

Mike and team were fast, efficient and best of all gave friendly service! They went above and beyond to ensure my purchase was as smooth as possible! Great car and great customer service, I will only be purchasing vehicles from them in the future!

hilarious. dad jokes. no suckers. -josh

funny guy. made dad jokes, hahah.

We were hard pressed for 5 days by Randall. I told them I had another car I was interested in. Randall the salesman still called/texted me at least 3-5 times a day. Every call was a better price/rate. Went from 18% interest to 8%, but couldn't do that the first day. Car needed brakes which were not done correctly, I had to return the next day to tell THEIR MECHANICS to bleed the brakes!!!!!!!!! Found another problem 1 day after the sale. I was told "you should have gotten a service contract". 1 DAYS!!!!!!! NOT WEEKS!!!!! Randalls attitude made a ... Read More

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DealerRater - Mar 24, 2025

We were hard pressed for 5 days by Randall. I told them I had another car I was interested in. Randall the salesman still called/texted me at least 3-5 times a day. Every call was a better price/rate. Went from 18% interest to 8%, but couldn't do that the first day. Car needed brakes which were not done correctly, I had to return the next day to tell THEIR MECHANICS to bleed the brakes!!!!!!!!! Found another problem 1 day after the sale. I was told "you should have gotten a service contract". 1 DAYS!!!!!!! NOT WEEKS!!!!! Randalls attitude made a complet 360 after he made the sale. Seems other reviews say the say thing. Once YORK gets your money, your absolutely nothing. We even told Randall we will be replacing my wife's Lincoln later this year. Still, ment absolutely nothing to YORK. WTG YORK Dodge Jeep Ram Chevy Ford, you DEFINITELY lost a future customer. We'll be going back to Illinois for better service!!!!!

Was able to get my truck in for a recall at my convenience.

Wonderful experience with York. I was coming from out of town to buy a gladiator and had a tight turnaround. They were able to have everything prepared and ready to go when I arrived. Only took 45 minutes - if that! Randy, Connor and the nice young lady in finance were great! Definitely would recommend purchasing from them!!! Great dealership with outstanding customer service!

I never would’ve imagined my most enjoyable truck buying experience would be buying remotely from a dealership 900 miles away but that is exactly what Wes Corcoran and York CDJR delivered. I got a fair trade in value, no back and forth games, and clear transparency from the first phone call to the time their delivery driver pulled into our driveway. Wes was great! Absolutely zero sales pressure, incredible communication, and just a general trustworthy and honest guy. Wes made it feel like earning your trust and protecting his reputation was more important to him than selling a car, and ... Read More

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Google - Jan 5, 2025

I never would’ve imagined my most enjoyable truck buying experience would be buying remotely from a dealership 900 miles away but that is exactly what Wes Corcoran and York CDJR delivered. I got a fair trade in value, no back and forth games, and clear transparency from the first phone call to the time their delivery driver pulled into our driveway. Wes was great! Absolutely zero sales pressure, incredible communication, and just a general trustworthy and honest guy. Wes made it feel like earning your trust and protecting his reputation was more important to him than selling a car, and I mean that in the best way. He was patient, clear communicator, and upfront and honest about everything to include when the truck got a little damage on the lot. Wes is someone you could buy a car from then go have a beer with afterwards. Despite living 900 miles away, when the time comes to buy a new vehicle I will check York CDJRs inventory just in the hope of dealing with Wes again. Amy was easy going and friendly to talk to and made the process not only simple but enjoyable. She was knowledgeable, friendly, and understanding. She listened to all of our concerns and rather than attempt to downplay them, she did everything possible to alleviate them. She allowed us to send the vehicle to a 3rd party for inspection and held the vehicle until it was given the green light from the inspector, that way we didn’t waste the money we were spending on inspection if it sold before the inspector finished. Like Wes, I felt that she was more concerned about making sure a buyer was comfortable in their purchase and confident in her than she was in just selling a car. Randy drove their truck to me and drove my trade back, he was friendly, explained the paperwork easily, and had great communication as well. He even showed up several hours earlier than anticipated which was a huge help. Cherish was very helpful as well handling all of the admin paperwork and made sure everything was simple and easy to understand, and she easily answered any of my questions. I will recommend York CDJR of Brazil to anyone, if the GM or dealership owner is reading this, Wes, Amy, Cherish, and Randy are all invaluable assets not only to your team, but to the entire automotive sales industry; you’re very lucky to have them. if you’re reading this review while considering a car on their lot, go see Wes and get ready for a rare experience; having a pleasant time buying a vehicle.

Came in for a Honda odyssey, the entire experience was fantastic. Mike was very honest and up front about all of it. He helped with any questions and concerns and made the whole experience as painless as possible. This is the second vehicle we have bought here and each time have left with the sense of peace knowing we got a great vehicle for our money.

Wes was fantastic from start to finish. Very customer oriented.

Great customer experience. The service department went above and beyond when I had my Jeep in for service.

This was the best experience. Wes is awesome and went above and beyond. I won't go anywhere else.

Our salesman Mike went all out to make the Jeep we wanted available. Very pleasant staff and spent a lot of time meeting our expectations!

I was NOT impressed at all by the lack of Communication with not only myself but between team members! So I took my truck in to get an oil change as well as a lightbulb replaced and my truck was also having issues so i had that looked at as well… I dropped it off at 9 am everything was good I really liked the text messages I received with the link that took me to the diagnostic information of my truck and the breakdown on price That part was awesome and everything was great til then! As I’m going ... Read More

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Google - Oct 10, 2024

I was NOT impressed at all by the lack of Communication with not only myself but between team members! So I took my truck in to get an oil change as well as a lightbulb replaced and my truck was also having issues so i had that looked at as well… I dropped it off at 9 am everything was good I really liked the text messages I received with the link that took me to the diagnostic information of my truck and the breakdown on price That part was awesome and everything was great til then! As I’m going through reading the issues found and the price break down I noticed that my oil change wasn’t listed nor was my lightbulb replacement and those were the first things that I said to the customer service rep before handing my keys over that I want done so I called the company and told them that the oil change and lightbulb wasn’t listed and the guy said he will add them on but everyone was gone to lunch and he will make sure it gets done when they get back! Cool! At 4pm I get a call from the tech informing me my truck had not been worked on and he had no idea of the other things I wanted til he seen a note on the desk less than 5 mins ago. He told me the guy was new I understood but I was a little frustrated at this point since I had told the guy 3 times 2 times when dropping the truck off as well as later calling about them not being listed plus when making the appointment those 2 missed things was the reason I called in in the 1st place and to be told he didn’t know I found odd I felt as if he was belittling his new coworker as well as pushing the blame all on him and it shouldn’t have been anyways 4:45 comes and I try calling again to find out whats going on I called back to back 2 times no one answered so I got my answer my truck (the only car I have) will be there all night long over a oil change! Next day I wake up to a text telling me my truck is ready! Cool! Come to find out they needed to order a filter that’s why it stayed there over night I said it’s Thursday I called last Friday and made the appointment why wasn’t it ordered then ? He didn’t have anything to say besides my total $507 for the truck to be hooked up to a computer to tell me a filter was clogged coat me $167…. Auto store it’s free! $200 for filter and oil 🫨 are yall for real?! Then another $133 for labor the 167 computer thing has me mad but 133 for a oil change? Bc they didn’t even change my light bulb I asked nor did they say anything to me about it so I paid 133 for labor for oil change?? I get it’s a Diesel truck I just find it weird that last year I took the truck down to the Sullivan store and got an oil change and it was less than $100 for the supplies and only $60 for the labor but Brazil coast me over $330!??? I’m not happy at all and most definitely will not be coming back I feel ripped off really.

Great work nice customer service

Jason and his team did a fabulous job fixing my vehicle. I received top notch service and wouldn’t go anywhere else. Thank you!

Super great service but my vehicle was t fixed the first time

Always great service!

It was quick easy and the staff was very friendly

Staff is friendly and kind! Good atmosphere for a dealership at least XD

I always get good service, 9 out of 10. I never give 10 to leave room for improvement. However, I would recommend this dealer and this service department to all in the area.

Very Professional, Great Service, Great People...

Very nice new facility. Very responsive and courteous service.

Great Service!

I rather enjoyed my experience with this dealership. Thx Mike, Amy, Wes and Zach! All made for a very light and optimistic process. 👍🏽 I’ll likely be going here from now on. Gladly. 🙃 Definitely Recommend.

Excellent service. 10/10. The only place I'll take my jeep

Worst vehicle I’ve ever owned when they break it or something breaks on it. No one gives a xxxx it’s even under warranty but no one cares how long it takes. No one cares it’s America. I love it.

Appointment was quick and very convenient drop off. Went out out of their way to do all recalls and brought up to date. Listened to my issues and talked with me and found every possible way to take care of my truck. Great customer service. Even gave me some advise since this is my 1st diesel.

Great job replacing the air conditioner on my Jeep Grand Cherokee. The service folks were great to work with and I’m very happy with the results

I was able to have my car repaired in a timely manner. The staff was very professional and kind.

Quick service, reasonable rate, friendly staff!

Efficient as always and a very nice waiting area with snacks, drinks and Wi Fi.

Sales Agent Randall was super! Made the buying experience easy and stress free. Great Team to work with when buying a new car!

Wes and Amy went above and beyond to make my experience great. I am beyond pleased with the experience and happy with my purchase. I will send anyone I know that is in the market for a vehicle their way!

Always great, friendly service.

Came in for oil change and 30,000 mile maintenance with no appointment. They got me right in and out. That's what I call excellent service!

They always do great work! Always happy with their services.

Great service as always. Always do a great job of communicating what they are doing on the car. I wouldn’t take my care anywhere to get serviced.

very helpful and nice!

Work was done well in a timely manner, and Brooke was wonderful

Customer service was great every step of the way.

Great sales manager. Amy Bobbitt is a great person and will get you the price and deals you deserve.

Super friendly staff and got my truck in and out in a very timely manner!

Awesome Service Department! Great people, great service and a great vehicle (2021 Jeep Grand Cherokee)

Quick friendly and efficient

They were an amazing company to work with and got me exactly what I was wanting!! The staff is so friendly and inviting making getting a car an amazing experience!!

Great friendly people

They sell fast cars

Zack was awesome. The whole transaction was painless. I’m thankful for these guys and I’ll go back.

A terrific experience every time I've been here, the staff at York really care about you and your vehicle, and it shows in the quality of their work, the way you're treated, and in the design of their building and waiting area, all of which are first class. So, if you're looking for service or sales without hassles and at a great price, they're definitely the place to go!

Excellent service. Highly recommend

Courteous and prompt sales staff.

One of the best experiences I have ever had. They went out of their way to bring in the Jeep I was interested in from one of their other dealerships so I could check it out and give it test run. Zach was amazing and did what he could to make this possible. Thank you.

Another great experience with York in Brazil! Nick was very helpful, as well as the other staff members. Very easy process and would highly recommend!

Quick, easy process. I’m loving my new Jeep Cherokee L

We had a bad experience at the York in Greencastle and Wes turned the entire experience around!! The entire team at Brazil was fantastic and we have become return customers!!

They are awesome to deal with

Friendly great service apartment!

Professional and Quality Work. Throw out bearing went out on my jeep and they got me right in. While they had it apart we threw in a new clutch kit. At the end of the day they came in under the quoted price and the ole’ jeep shifts better and smoother than when I bought it. Thanks again on the quality work and the use of a loaner vehicle during the service. J. Frazier

Worst experience ever. Its been 10 days i bought new jeep due to some reason i did not get my 2nd key as i was told by sales rep it will be mailed to you very soon but till now i am waiting for it and most anoying thing that sales rep nick told me last week tuesday its mailed and today morning i have been informed its not mailed today we will mail you some other person called me in morning that xxx hole was so rude when i said i am going to put all my experience and review ... Read More

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DealerRater - Oct 12, 2023

Worst experience ever. Its been 10 days i bought new jeep due to some reason i did not get my 2nd key as i was told by sales rep it will be mailed to you very soon but till now i am waiting for it and most anoying thing that sales rep nick told me last week tuesday its mailed and today morning i have been informed its not mailed today we will mail you some other person called me in morning that xxx hole was so rude when i said i am going to put all my experience and review on social media that mother xxxxer said i don’t care like seriously guyz worst service after sales you will not get proper response still if you do not want to get xxxx off go to some other dealership there is many more but these employees are good for nothing dont know how to talk to there customers and you have to read all features and specification by urself bc when you will ask sales rep will say i am not sure let me see thats what he says mostly all the things you will ask worst employees and worst dealership